North Coast Offerings:

 

Ø          WAVE Leadership Program

Ø          Executive One-on-One Coaching

Ø          Inclusive Culture Consulting

Ø          Leadership Strategy Facilitation

 

WAVE Leadership Program : Walking the Talk, Awareness, Vision, Empowering Others
This customized leadership program is at the heart of North Coast Associates’ work. It combines skills training with self-awareness and reflection in a group/peer setting. It is our firm belief that long-lasting change and growth only occur when learning is spread out over time with a chance to practice and receive targeted feedback from peers and the facilitator.

Programs are offered within an organization or by combining groups across several organizations.

Sample Format:
1 full day and 7 or 11 half-day sessions over a three to six month period
Maximum group size of 16
Weekly or bi-weekly sessions held in Rochester, NY
Access to individual follow-up coaching sessions

Sample Program Goals
Participants will benefit from:

• Increased self-awareness
• Gain knowledge of leadership strengths and blind spots
• Assess, and possibly revise, current values
• Alter ingrained patterns that have been obstacles to success
• Sharpened leadership ability
• Gain up-to-date concepts and skills
• Articulate goals and inspire others
• Prioritize and set limits to achieve objectives
• Incorporate compassion, wisdom, and ethics into decision-making
• Inspire accountability in self and others
• Learn coaching techniques to maximize effectiveness in the workplace
• Expedite diversity and inclusion techniques
• Honed communication skills
• Learn frame-of-reference listening
• Negotiate agreements and commitments
• Develop conflict management techniques
• Provide direct and empathetic feedback
• Support/Networking opportunities
• Connect to other leaders in the community
• Receive individualized, private feedback from facilitator

To accommodate participants’ learning styles, a variety of teaching methods are incorporated into the program.

 

Sample Course Topics
Session 1: Self-analysis

• Develop increased insight into your leadership style
• Clarify your personal goals for the program
• Begin developing trust with other participants

Session 2: Listening for results

• Learn to validate/acknowledge others’ experiences
• Identify how and when to transition from listening to problem-solving
• Understand the difference between reacting and responding to situations

Session 3: Goal-setting and Belief Examination, Part 1

• Clarify your personal and professional values, ethics and objectives
• Differentiate between personal and organizational values and culture
•  Examine your beliefs and personal ingrained patterns that block goal attainment

Session 4: Prioritizing and Gaining Commitment

• Define the key priorities in your personal and professional life
• Identify ways to set limits and boundaries to achieve a balanced life
• Learn how to better make requests and offers to create a healthy balance
• Establish a method for making agreements and holding others accountable

Session 5: The Art of Giving and Receiving Feedback

• Understand environmental nuances for giving feedback
• Learn the three keys to a successful feedback message
• Increase awareness of your defense mechanisms regarding the receipt of feedback

Session 6: Power, Influence and Leadership

• Gain understanding of who has power and why they have it
• Develop your own and others’ power
• Explore the link between power and Emotional Intelligence (Goleman)

Session 7: Ethical Decision-making

• Identify appropriate methods of decision-making based on situational criteria
• Learn how to frame decisions from an ethical point of view
• Link the decision-making process to goal attainment

Session 8: Leading Through Persuasion and Negotiation

• Understand the leadership elements of persuading and enlisting others
• Identify your negotiation style
• Expand your repertoire of negotiation and conflict resolution

Session 9: Inclusion as a Leadership Advantage

• Determine your diverse identities and their impact on your leadership style
• Learn leadership skills to support inclusion of diverse perspectives
• Become a better workplace ally and promote a multiplicity of views

Session 10: Coaching Others

• Explore the benefits of coaching and delegation
• Discover your obstacles to relinquishing control and allowing others to flourish
• Apply foundational concepts in coaching others

Session 11: Sustainability

• Review your major program gains
• Identify and commit to a method of sustained post-program change
• Learn to practice the art of closure as a leadership tool